Refund and Cancellation Policy | LifeGenBio
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Refunds and Cancellations Policy

  • Our online education platform is committed to providing high-quality courses and learning experiences for our students.

  • If for any reason, you are not satisfied with your purchase, we offer a 7-day money-back guarantee for most of our courses.

  • To request a refund, please contact our support team within 30 days of enrolling in the course and within 24 hours of joining a workshop.

  • To be eligible for a refund, you must have completed less than 30% of the course material.

  • Refunds will be issued back to the original method of payment.

  • Refunds may take up to 7-10 business days to be processed.

  • Special promotions or discounts may have different refund policies.

  • Any fees for certificate issuance, shipping or handling fees are non-refundable.

  • We may deduct payment portal chances for all the refunds requested from your side.

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